HVAC Service Technician

Job Description

At SMHC, we are committed to fostering a positive work environment which includes a comprehensive benefit plan, performance incentives, upward mobility, mentorship, and training. We are looking for experienced service technicians with exceptional mechanical aptitude and a good understanding of electricity; experience troubleshooting hydronic and boiler systems, forced-air furnaces, ductless splits, millivolt systems, air conditioners, and so on. A G2 gas ticket is our minimum requirement; AC/refrigeration tickets are an asset. At SMHC, there is always an opportunity for promotion and career advancement. Duties: - Responsible for professionally installing HVAC equipment and accessory items in accordance with manufacturer specifications and local codes - Ensure the safe operation of all new installations and correctly instruct customers on proper care and maintenance - Perform accurate, comprehensive diagnosis, repairs and maintenance of HVAC equipment - Participation in service rotation, including nights and weekends - Perform high-quality installs in a timely and efficient manner - Ensure personal and client safety. Follow all safety procedures and utilize appropriate personal protective equipment (PPE). - Provide and utilize appropriate hand tools - Create positive relations with team members and clients through effective communication and problem-solving - Provide superior customer service - Create and update records and reports as required - Actively participate in the training and mentoring of other team members - Perform other duties as assigned Skills and Abilities: - Able to assess needs and carry out tasks as needed - Take personal ownership and pride in the quality of work - Strong time management and organizational skills to help keep operations running smoothly - Excellent attention to detail - Willingness to follow directions and support all operations as needed - Work well alone and with others in a team environment - Must be physically capable of performing all work required of this position (i.e. frequent lifting, bending, reaching, squatting/kneeling, using ladders and stairs, working inside and outside in all types of weather within environments that can be dusty and/or slippery) - Friendly and personable demeanor - Customer service-oriented - Punctual and dependable Qualifications: - Refrigeration and Air Conditioning Mechanic license, with 313A/313D Ontario Certification - Excellent written and verbal communication skills - Able to complete complex tasks safely and efficiently with minimal supervision - Class G Driver’s license and clean driving record Benefits: - Company car - Dental care - Disability insurance - Extended health care - Life insurance - Vision care - RSP match